Follow these steps to run the SFC /scannow utility in Safe Mode. This cannot be executed remotely.
- Type msconfig in the Windows search bar to run the System Configuration tool.
- Click on the Boot tab, check "Safe boot" under Boot options.
- Click OK and restart your computer in Safe Mode.
- If necessary, launch a Command Prompt and choose to Run as Administrator.
- Type SFC /scannow on the command line and hit Enter. (this can take several minutes to run)
- If any errors or failure occurs, record exactly what they state.